Senior Care FAQ
Frequently Asked Questions
Find answers to common questions about our small-home assisted living, our services, and how we care for your loved ones like family.
Our small-home setting allows caregivers to know each resident’s routine, preferences, and family goals personally. With a maximum of six residents, we provide a more intimate, family-like environment than larger institutional facilities, ensuring your loved one is never lost in the crowd.
We have three locations across the DFW metroplex — DeSoto, Plano, and Waxahachie — serving families throughout the Dallas-Fort Worth metroplex.
Yes. Our caregivers are well-trained, professional, and experienced. They are carefully selected for their compassion and expertise, and all staff members complete rigorous training in accordance with Texas Health and Human Services standards, including medication management and emergency response.
Yes. We offer safe, home-like respite stays for recovery periods, caregiver relief, or transition planning. You can contact us to check availability for short-term care.
We provide comprehensive support with activities of daily living (ADLs), including personal care, hygiene and grooming, medication management, nutritional support with chef-prepared meals, housekeeping, and laundry services.
A Place Called Home is a licensed Type B, family-owned small-home assisted living provider across the Dallas-Fort Worth metroplex. We provide a safe, loving environment where each resident is known personally and cared for like family.
We are located at 521 Shennandoah Dr, DeSoto, TX 75115, in a convenient residential setting that is easy for families to reach for visits and tours.
Yes. A Place Called Home is a licensed Type B assisted living facility regulated by Texas Health and Human Services.
We are a residential small-home Type B assisted living facility, designed to provide high-quality personal care in a comfortable, non-institutional setting.
We strictly maintain a small-home model with a maximum of six residents. This allows our staff to provide significantly more individualized attention and support than larger communities.
Yes. Upon move-in, every resident receives an individualized care plan developed by licensed professionals, tailored specifically to their medical needs, routines, and personal preferences.
Yes. Our professional care team is on-site 24/7 to provide continuous support, supervision, and immediate emergency response.
Yes. Medication management and administration are included as core components of our assisted living services to ensure resident safety and health.
Yes. Nutritious, chef-prepared meals, daily housekeeping, and professional laundry services are all included in our standard care package.
Yes. We provide specialized support for residents with cognitive complex needs within our small-home setting, focusing on safety, dignity, and low-stress daily routines.
Respite care is ideal for temporary situations such as recovering after a hospital stay, providing a primary caregiver with much-needed relief, or 'trying out' the home before making a long-term transition.
Yes. We coordinate and provide transportation assistance as needed for medical appointments and other essential outings.
Residents enjoy a variety of activities including social gatherings, games, arts and crafts, music, time in our secure outdoor spaces, and spiritual support.
Absolutely. Tours are available by appointment. We invite you to schedule a visit to see our home and meet our compassionate team.
Yes. We proactively coordinate with physicians, specialists, home health agencies, and hospice providers to ensure a seamless continuum of care for every resident.
You can call us at (510) 640-6108, email support@apchllc.com, or read more about local care in our latest blogs.
Still Have Questions?
We're happy to answer any questions you have about our facility, services, or the move-in process. Reach out anytime.