Privacy Policy
At A Place Called Home, your family's trust and privacy matter deeply to us. We handle every piece of information shared with the same care we give our residents.
Information We Collect
We collect the contact details you choose to share through tour requests, cost-overview requests, and contact forms, along with basic technical information such as browser, device, pages visited, and visit time.
We ask families not to send medical history, diagnoses, medications, or other sensitive health information through website forms or email. Care needs should be discussed privately by phone or during a scheduled tour.
How We Use Information
We use information to answer questions, schedule tours, explain our services, improve the site experience, and send administrative follow-up messages related to your request.
We do not sell, rent, or trade personal information. We only share it with trusted service providers or when required by law.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal requirements.
You may also opt out of marketing emails at any time by contacting us directly.